- Download your bib and upload your results on your My Results page
- View our Frequently Asked Questions
- Forgot Your Username or Lost Your Password?
- Medals are shipped after you upload your results or at the end of the race period, whichever comes first (see detailed explanation), unless you opt to have your medals sent sooner. Shipping delays are rare, but are listed on our Shipping Delays page.
Still have a question or want to get in touch?
- Click the blue “Help” button in the lower right corner of the screen and enter a keyword or two about your inquiry. If you can’t find what you are looking for right away, send us a message through the “Contact Us” button (found inside the “Help” button), and we will do our best to get back to you within 24 hours.